According to Danish Law on the Act No 315 of 14 May 1997 on a Travel Guarantee Fund, all tour operators, who offers or sells travel services in their own name, has to be registered with the Fund. The latest Act is No 1192 of 8 December 2009.
The Travel Guarantee Fund is a private, independent institution that is intended to assist customers if a travel provider is declared bankrupt. Moreover, The Fund finances and provides secretariat services to a Complaints Board for travels.
The Fund was established in accordance with the Act of 1979.
Arctic Friend is registered with the Fund (under Culture Adventure Aps) with registration number: 2025
Adress of the Travel Guarantee Fund:
Røjelskær 11, 3rd Floor
Office hours and phone service: Weekdays 10-15. Phone: +45 4587 8333