Travel Guarantee Fund

According to Danish Law on the Act No 315 of 14 May 1997 on a Travel Guarantee Fund, all tour operators, who offers or sells travel services in their own name, has to be registered with the Fund. The latest Act is No 1192 of 8 December 2009.

The Travel Guarantee Fund is a private, independent institution that is intended to assist customers if a travel provider is declared bankrupt. Moreover, The Fund finances and provides secretariat services to a Complaints Board for travels.
The Fund was established in accordance with the Act of 1979.

Arctic Friend is registered with the Fund (under Culture Adventure Aps) with registration number: 2025

Adress of the Travel Guarantee Fund:
Rejsegarantifonden
Røjelskær 11, 3rd Floor
2840 Holte
Denmark

Office hours and phone service: Weekdays 10-15. Phone: +45 4587 8333

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